Merchants who are engaged in e-commerce and drop shipping, please come over! Today I won’t beat around the bush, I will focus on one thing to wake you up. If you are looking for a fulfillment warehouse to deliver goods, or plan to change to a fulfillment warehouse, be sure to calm down and read this article. Don’t let unreliable fulfillment warehouses cut you off, step into a big trap, and end up losing money and feel bad!
Recently, a friend sent me a private message, his tone full of grievance and regret, saying that he had been cheated by Yuncang and lost all his money. It turned out that she had been too hasty when looking for Yuncang before, without doing any homework. She was obsessed with low prices. She felt that "the ability to deliver goods and low fees means high cost performance", so she even skipped on-site inspections and signed a cooperation agreement in a hurry. But after entering the warehouse, the real nightmare has just begun: shipments frequently overtime, and customers push for orders until they are refunded; wrong shipments and missed shipments are the norm, and a large number of after-sales complaints have to be dealt with every day; after express delivery is lost or damaged, the claims process is so cumbersome that it makes people collapse. The whole process of fulfillment warehouse What's more hidden is the charges. The bills are so dense that you can't find the hidden consumption without checking them one by one. Finally, she couldn't bear it and asked to withdraw from the position. Yuncang deliberately made things difficult and demanded a high liquidated damages. It really cost her and lost her army.
Chaos abounds: behind the low-price diversion are all unreliable fulfillment warehouse routines
In fact, this potato friend's experience is not an isolated case. Nowadays, the fulfillment warehouse market is a mixed bag with serious involution. Many fulfillment warehouses do not have core operating capabilities and do not have a complete service system. Their only competitiveness is to attract traffic at extremely low prices. Especially in the current downturn of the market economy, many businesses are looking for ways to reduce operating costs, which gives these unreliable fulfillment warehouses an opportunity.
They often attract merchants to sign contracts under the guise of "1. Either the service cost is reduced, the warehouse is disorganized, the sorting is all manual, the wrong shipments occur frequently, and there are even false shipments and second-hand goods. As some merchants complained, after the distributed goods were returned, Yuncang delayed refunds for a long time, and eventually lost contact and ran away. These fulfillment warehouses seem to save merchants a small amount of money, but in fact they cause merchants to lose reputation and customers, which is not worth the gain.
The core of pit avoidance: 3 key actions to refuse to be harvested by Yuncang
It is actually not difficult to avoid the pitfalls of fulfillment warehouses. The key is to abandon the mentality of "cheating for cheap and trying to save trouble" and by doing these three core actions, you can screen out 80% of unreliable fulfillment warehouses.
First of all, it is necessary to conduct on-site inspections offline and reject "online fantasies". Nowadays, the cost of online fraud is too low. Many fulfillment warehouses’ promotional pictures and videos are stolen materials from others, and they even don’t have their own warehouses at all. They are purely “skin companies”. Just like our own warehouse pictures, they are often stolen by peers for publicity, making it difficult for people to guard against them. During the on-site inspection, focus on the warehouse size, sorting equipment, and storage environment, observe whether employees operate in a standardized manner, randomly check inventory accuracy, confirm whether the warehouse is self-owned or long-term leased, and avoid being deceived by false propaganda of "OEM franchise".
Secondly, do not be tempted by low prices and insist on shopping around. Low prices are always the beginning of traps. Reliable fulfillment warehouses have reasonable operating costs and cannot achieve "lower prices across the entire network." When looking for fulfillment warehouses, screen at least 3 or more companies, take the initiative to ask for detailed quotations, clarify the details of various expenses, such as warehousing fees, operating fees, express fees, value-added service fees, etc., and also indicate whether there are hidden charges to avoid the situation of "quoted 2.2 yuan, actual cost 3 yuan" in the later period. Pay special attention to the vague expressions of express quotations, such as "three links and one up to 2.4 yuan". In fact, there is a few cents difference between different express delivery, and long-term cooperation will cost a lot more money.
Finally, select qualified and experienced service providers. Many fulfillment warehouses that have been established for a year or two frequently advertise that they have more than ten years of industry experience and deceive uninformed merchants. Before signing a contract, be sure to ask the other party to provide a business license, industry qualification certificate, and preferably provide customer cases in the same industry. Contact the other party to verify the service effect. Focus on asking whether the warehouse is liquidated during peak seasons, the efficiency of abnormal order processing, etc., and give priority to fulfillment warehouses with direct operation models and stable reputations, and avoid choosing "leather company" or "small workshop-style" fulfillment warehouses.
Details are king: these invisible pits must be avoided
In addition to the core actions, there are also some details that are easily overlooked, but are often the "hardest hit areas". For example, the terms of the contract must be read carefully, focusing on service details, compensation for damage to goods, insurance terms, handling of lost express delivery, return procedures, liquidated damages, etc., and clarify the rights and obligations of both parties and liability for breach of contract, such as agreeing on service standards such as timeliness of warehousing, accuracy of sorting, etc., to avoid having no evidence to rely on when disputes arise later. A "trial period" must also be agreed, and the contract can be terminated without liability if the service is not up to standard.
In addition, it is necessary to understand the details of various services in advance, such as express delivery cooperation channels, packaging plans, goods damage rates, order cut-off times, system docking methods, etc. For example, some fulfillment warehouses do not provide customized packaging, resulting in high damage rates of goods; some fulfillment warehouses cut off orders too early, affecting delivery timeliness; some fulfillment warehouses do not have a complete WMS system and cannot query inventory and order status in real time. These details will affect operational efficiency and even customer experience.
Finally, Baoshi Fulfillment reminds all merchants: Looking for Yuncang to deliver goods is to save worry, efficiency and save money, rather than to cause trouble for yourself. The current fulfillment warehouse market is full of chaos, and reliable fulfillment warehouses are hard to find. Spend more time doing homework in the early stage, conduct more on-site inspections, and compare and screen, and you can avoid 99% of pitfalls.
If you are looking for a fulfillment warehouse, or have a demand for fulfillment warehouse delivery, but don’t know how to filter, you may wish to leave a message or contact us directly. With many years of industry experience, a complete service system and transparent charging standards, Baoshi Fulfillment can help you avoid all traps, worry less about the delivery process, and focus more time and energy on core business to truly reduce costs and increase efficiency.
